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Messages - kenniff

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Problems / Re: Front end squeak.
« on: June 22, 2017, 09:56:22 AM »
Tip: Remove birds nest from under bonnet.

General X3 Forum (E83) / Re: insurance renewal
« on: June 22, 2017, 09:47:57 AM »
I should declare that I used to work for an insurer.... We all moan about the premiums, myself included and of course they are in it to make a profit, yet the reality is that insurers are absolutely rubbish at making money out of us.

If you look at the profitabilty for motor insurance in the last 30 years their results are dire. The motor insurance industry last made a profit in 1993.

The latest hammer to their profitability is that the discount applied to personal injury compensation claims (to reflect the fact that a large sum of money would be paid out in one big lump to a severely injured person and therefore capable of investment) has been reduced. The reason the discount has been reduced is simply that these days you can't get the kind of interest payment that used to be possible. Just check out how much interest you are (not) getting on your savings these days.

Whilst the industry is quite right that this will cost them millions more, and will therefore put our premiums up, who among us think that the severely injured should get awarded less by the Courts? No? Didn't think so. Pay the lowest premium you can find and be thankful for your health :)

General X5 Forum (E70) / Re: E70 40d hesitant / lazy
« on: June 19, 2017, 12:44:54 PM »
Very hard to say - you as the regular driver are in the best position to tell. Have you ever felt it didn't do this in the past? If not I'm tempted to say its imaginary.

I recall that these gearboxes are supposed to "learn" and adapt to our driving style. Maybe its worth resetting that to see if it makes a difference?

General X5 Forum (F15) / Re: Concierge services - what a palaver
« on: June 16, 2017, 10:19:11 AM »
Dealer steps up.  :rofl: :rofl: :rofl: :yell:

So it turns out that as suspected BMW changed the spec of connected drive services with effect from April (the same week my car rolled off the production line.

 They advised all dealers by bulletin at the end of January and so apparently BMW reckon the dealer should have brought this £240 change to my attention, given that my car may have been affected depending on delivery date.

Dealer has filled me in on this this morning, at the same time telling me that they have transferred the £240 to my account so that I can purchase the service if I wish.

I can't praise Grassicks in Perth (salesman Scott Henderson) enough for the way they have handled this, making it clear from the outset that they would get it sorted one way or another. They are probably 3.5 years away from the next time I will even be in the market for another car but they've done the decent thing with no prompting whatsoever.

General X5 Forum (F15) / Re: Concierge services - what a palaver
« on: June 14, 2017, 04:01:09 PM »
Ah yes, just downloaded the Price list brochure from the website - now shows as an option for £240.... brochure update in April 2017... car ordered in February 17, delivered in May 17....

General X5 Forum (F15) / Concierge services - what a palaver
« on: June 14, 2017, 03:56:23 PM »
Anyone got this on their car?

I have had it on my last 2 X5's and having just spent more money on a new one I was surprised to see yesterday that it wasn't showing in the account for my new car on the connected drive customer portal - (there it was, gone!). Instead it was mentioned as one of the services I could buy as an extra.

A swift read of the Sales brochure seems to indicate that it should be standard: Shown as "standard" under audio and communication, with a footnote "active for 3 years, renewable thereafter" (page 21). Similar story on p 26, the Connected Services summary page.

So, I fired off a quick email to bmw to say that they'd forgotten to add it, but later in the day I'm actually in the car and so made a phonecall to bmw via the connected drive service in my car. First they said sorry thats a different department you want, you should go check with them or your dealer. When I said come on you are bmw, surely you know the answer - they offered to look into it and call me back the next day.

Sure enough they DO ring back this morning, tell me they've spoken to my dealer, it should be on the car from new and it should be resolved shortly - the dealer will be in touch. RESULT i think.  :bow:

Then a couple of hours later I get an email reply from BMW - to my initial email. It says my one month trial is at an end and I can now purchase Concierge Services if I want.   :nono:  This is odd for 2 reasons: one I've never had a one month trial and two it contradicts the phone call from earlier. I fire off an email telling them they are rubbish and that what they have said is inaccurate and contradicts what I've already been told / have read in the brochure. Now waiting to see what they respond...

Next. I get a call from my dealer - Grassicks in Perth, Scotland, a few minutes ago.. Its just a courtesy call to say they are looking into it but salesman is off until tomorrow. I'm not too sure why that's relevant as it seems pretty obvious that the service should have been added and just needs sorting now but anyway the person calling doesn't seem to know, now waiting to hear from him tomorrow.  :wall:

Lastly, I go onto the BMW website configurator and build my car.... interestingly I am presented with an option   :o for concierge services for £240 (3 years).  :hypo:

I've got to say that despite having it on my last 2 cars I only used it about 5 times in all those years. It was useful on those occasions but most of the time I forgot i had it. Not sure I'd've  opted to take it if it had been presented to me as an optional extra this time.

I'm beginning to wonder if they changed their policy on it but hadn't updated the brochure.... or if it changed while mine was being ordered.

So, has anyone who has recently received a new X5 got this and did you have to pay for it separately?
Rant over  :rant:

Newbies section / Re: Hi all - Newbie with a facelift E53 3.0i Sport
« on: June 13, 2017, 02:45:57 PM »
Welcome, looks very tidy.

General X5 Forum (E70) / Re: Whoopie !!!!
« on: June 09, 2017, 12:07:12 PM »
Finally had my new owner V5 for the X5 come through today. Straight onto the computer and transferred the birthday present plate onto the car today. Sod the weather, as soon as it was complete X5 00 DER was nicely placed front and rear.  :)
Surely you mean "X500 DER" ?
I did not make the plates but are spaced correctly within standards and have garage details as proof . Yes, you are correct that is the right reading but looks good as a modern plate, eg. AB 12 XYZ.

I'm not trying to rain on your parade, but your modern plate example should be "AB12 XYZ". There's only one space between the two groups. I believe you are supposed to have 11mm between characters and 33mm between the 2 groups. If you have it spaced differently you risk the coppers deciding to use it as an excuse to pull you over, fining you and giving you 3 penalty points.

General Discussion / Re: Hidden cigarette ighter socket
« on: June 08, 2017, 02:10:38 PM »
F15 does have one in the boot though, in case you are ever locked in there and need to charge your phone......

General X5 Forum (E70) / Re: Whoopie !!!!
« on: June 08, 2017, 02:07:34 PM »
Finally had my new owner V5 for the X5 come through today. Straight onto the computer and transferred the birthday present plate onto the car today. Sod the weather, as soon as it was complete X5 00 DER was nicely placed front and rear.  :)
Surely you mean "X500 DER" ?

General X5 Forum (F15) / Re: My new x5 arriving today...
« on: June 08, 2017, 02:04:27 PM »
£245 a tyre sounds great. Last time I bought tyres was for my E70 and they were more than that.

My last f15 went 3.5 years on the initial set (16,200 miles). I need to get out more!

General X5 Forum (F15) / Re: My new x5 arriving today...
« on: June 06, 2017, 10:34:13 AM »
A real b*gger to keep clean though :)

Blow out doesn't sound fun. How was it to handle? I'm not even going to ask how much the tyres were.

Newbies section / Re: Just Bought a 63 plate X3 30d M Sport
« on: June 05, 2017, 11:12:59 PM »
£2812 for rear heated seats! You've really got to love your passengers for that!

General X5 Forum (F15) / Re: Postcode
« on: June 05, 2017, 11:07:15 PM »
Town/City?  That works across earlier models.
Yes i think thats right (not with car either and its chucking it down outside). In fact i think it now says "Town / City / Postcode"

General X5 Forum (F15) / Re: Postcode
« on: June 04, 2017, 10:45:45 PM »

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