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Warranty Query

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Avtar
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Warranty Query

Post by Avtar » Wed Nov 03, 2010 8:49 am

Question, my front brakes will need to be done in the next 700 miles, am I right in understanding that I do not have to have them done by BMW as long as they are done by a VAT registered garage that uses BMW parts and that this would not affect my warranty in any way?
Current Drives:

Alpina D5 BiTurbo
E70 3.0sD SE (Sold)
E46 330 Convertible
Alpina B3 S BiTurbo (SOLD)

History:

E39 528 Sport, 530 Sport
E38 735 Sport
E36 318iS, 320, 325

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Chompers
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Re: Warranty Query

Post by Chompers » Thu Nov 04, 2010 10:53 am

Correct on all counts there Avtar. As long as they use BMW OEM parts and are VAT registered as you state there are no warranty issues. However I would get a quote from the indi and see if a main dealer wishes to price match that quote.

I have to say that I am quite surprised that you need the brakes doing so soon after you picked this 'X' up. How many miles have you done since purchase?
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Avtar
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Location: Chertsey, Surrey

Re: Warranty Query

Post by Avtar » Thu Nov 04, 2010 12:26 pm

Quote from the stealer, £295 + VAT for front pads. I have covered 3500 miles since getting the car.....
Current Drives:

Alpina D5 BiTurbo
E70 3.0sD SE (Sold)
E46 330 Convertible
Alpina B3 S BiTurbo (SOLD)

History:

E39 528 Sport, 530 Sport
E38 735 Sport
E36 318iS, 320, 325

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Chompers
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Re: Warranty Query

Post by Chompers » Thu Nov 04, 2010 1:38 pm

Avtar, I have to say I would be well pi$$ed if I had to pay for a set of pads 3.5k after purchasing a car, even more so in your case with all that went on before :roll: You can also bet your bottom dollar that the dealer will suggest that the discs be changed as well :evil: I have to say that I would be on the phone to said dealer asking for them to change them FOC and asking why they were not done or at least advised during the AUC check before purchase!!!!
Current
09/59 e61 520d MSport Touring Business ED - Platinum Grey / Cream Beige Leather
Previous
06/06 e53 X5 4.4i V8 Sport - Titanium Silver / Black Nappa Leather

Avtar
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Re: Warranty Query

Post by Avtar » Thu Nov 04, 2010 2:02 pm

Good shout
Current Drives:

Alpina D5 BiTurbo
E70 3.0sD SE (Sold)
E46 330 Convertible
Alpina B3 S BiTurbo (SOLD)

History:

E39 528 Sport, 530 Sport
E38 735 Sport
E36 318iS, 320, 325

Minda
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Re: Warranty Query

Post by Minda » Thu Nov 04, 2010 6:35 pm

Good luck!
Current 2010 BMW X5 40d Msport E70FL 2014 BMW 435d Cab 2016 Mercedes Vito 119 Sport LWB

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Raj
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Re: Warranty Query

Post by Raj » Fri Nov 05, 2010 11:36 am

Pads and discs are not covered by warranty and so will not affect your warranty no matter what ones you use. I've been modifying for years and I've had plenty of warranty work done on modified cars with no issues. The only time they will reject a warranty claim is if a non standard part has been the cause of the problem.
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Avtar
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Re: Warranty Query

Post by Avtar » Fri Nov 05, 2010 2:32 pm

Good to know, thanks Raj.
Current Drives:

Alpina D5 BiTurbo
E70 3.0sD SE (Sold)
E46 330 Convertible
Alpina B3 S BiTurbo (SOLD)

History:

E39 528 Sport, 530 Sport
E38 735 Sport
E36 318iS, 320, 325

Raj
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Location: Midlands

Re: Warranty Query

Post by Raj » Fri Nov 05, 2010 3:27 pm

[quote=""Avtar""]Good to know, thanks Raj.[/quote]

No worries. Tbh, just change the pads yourself and save some cash. It's not to hard to do. Its a pity your not closer to Wolverhampton as I could have done them for you.
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Avtar
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Re: Warranty Query

Post by Avtar » Fri Nov 05, 2010 4:13 pm

That's a very kind offer, however, I am generally lazy as I have a great indi 1 mile from me.......Jason, quite a few of the guys on here use him.
Current Drives:

Alpina D5 BiTurbo
E70 3.0sD SE (Sold)
E46 330 Convertible
Alpina B3 S BiTurbo (SOLD)

History:

E39 528 Sport, 530 Sport
E38 735 Sport
E36 318iS, 320, 325

Raj
Lifer
Lifer
Posts: 4512
Joined: Tue Sep 21, 2010 11:30 pm
Location: Midlands

Re: Warranty Query

Post by Raj » Fri Nov 05, 2010 4:20 pm

[quote=""Avtar""]That's a very kind offer, however, I am generally lazy as I have a great indi 1 mile from me.......Jason, quite a few of the guys on here use him.[/quote]

I know Jason well. Wil be getting mine mapped by him soon enough.
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Avtar
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Location: Chertsey, Surrey

Re: Warranty Query

Post by Avtar » Fri Nov 05, 2010 5:51 pm

Let me know when you are planning that, as I am just down the road it would be great to come down there and say hello.
Current Drives:

Alpina D5 BiTurbo
E70 3.0sD SE (Sold)
E46 330 Convertible
Alpina B3 S BiTurbo (SOLD)

History:

E39 528 Sport, 530 Sport
E38 735 Sport
E36 318iS, 320, 325

Raj
Lifer
Lifer
Posts: 4512
Joined: Tue Sep 21, 2010 11:30 pm
Location: Midlands

Re: Warranty Query

Post by Raj » Sun Nov 07, 2010 11:23 am

No worries. Will let you know once I'm booked in.
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Avtar
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Posts: 362
Joined: Sat Jul 31, 2010 2:04 pm
Location: Chertsey, Surrey

Re: Warranty Query

Post by Avtar » Sun Nov 07, 2010 2:59 pm

Spoke to the dealer on Saturday and they are going to look into the brakes issue and come back to me during the week.
Current Drives:

Alpina D5 BiTurbo
E70 3.0sD SE (Sold)
E46 330 Convertible
Alpina B3 S BiTurbo (SOLD)

History:

E39 528 Sport, 530 Sport
E38 735 Sport
E36 318iS, 320, 325

Avtar
Member
Member
Posts: 362
Joined: Sat Jul 31, 2010 2:04 pm
Location: Chertsey, Surrey

Re: Warranty Query

Post by Avtar » Mon Nov 08, 2010 1:21 pm

Just had a call from BMW, the AUC policy apparently states that cover in this case is that it should be good for 4000 miles or 4 months, whichever is sooner and since it has been six months it does not cover, however, they are willing to do the parts and labour at their internal cost charge, waiting on what that will actually be in terms of an actual cost?
Current Drives:

Alpina D5 BiTurbo
E70 3.0sD SE (Sold)
E46 330 Convertible
Alpina B3 S BiTurbo (SOLD)

History:

E39 528 Sport, 530 Sport
E38 735 Sport
E36 318iS, 320, 325

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