Not joined yet? Register for free and enjoy features such as alerts, private messaging and viewing latest posts and topics.

Congratulations to roofbox.co.uk

General car related chat
Post Reply
Monkeyman
Member
Member
Posts: 61
Joined: Wed Aug 18, 2010 8:48 am

Congratulations to roofbox.co.uk

Post by Monkeyman » Tue Dec 21, 2010 1:34 pm

All I can say is that I am amazed at this level of service

I ordered a set of Autosocks for the beast yesterday at around lunchtime and paid the 5.25 for delivery by courier.......

Not expecting to get them this side of Christmas due to the fact they were coming from Cumbria to Kent and something called snow which was the reason behind me buying them.....

Imagine my amazement when wifie phones me at 11 this morning to tell me that they have arrived.........

Now that is service for you and I cannot praise them enough......
Previous

E30 325i 2 door
E36 323i Coupe
Volvo T4........God knows why....but damm quick
E60 530d M Sport
E70 3.0sd SE Space Grey

Current

E70 3.0sd M Sport Carbon Black

NewX5
Member
Member
Posts: 242
Joined: Wed Aug 18, 2010 4:55 pm

Re: Congratulations to roofbox.co.uk

Post by NewX5 » Tue Dec 21, 2010 2:00 pm

Thats excellent service did they use royal mail, we found all deliverys by them to be excellent but all other courier deliverys have been a nightmare. Look forward to hearing how they work?
X5 Xdrive 30d MSport
Carbon Black
Oyster Interior
Media Package
Third Row Seating

User avatar
pvr
Lifer
Lifer
Posts: 5254
Joined: Fri Jul 30, 2010 5:13 pm
Location: West Sussex

Re: Congratulations to roofbox.co.uk

Post by pvr » Tue Dec 21, 2010 2:01 pm

They can be really good, they can be really bad ...

My roofbox came quick like yours, all fine. My Spike Spider snow chains took weeks to arrive early this year and no communications from the company, nor being able to get in touch either.
X5M F85,  Golf Clipper, Abarth 595 Competizioni, Jeep

911 50th anniversary -
Site & Forum Admin Team Member.

User avatar
ITBarbie
Member
Member
Posts: 832
Joined: Tue Aug 03, 2010 1:28 pm
Location: Coulsdon. Surrey

Re: Congratulations to roofbox.co.uk

Post by ITBarbie » Tue Dec 21, 2010 2:35 pm

My snow socks came from Roofbox and they took 10days + to arrive and I got them last week :D They really help. Did you just get the two as with my 19's I can only get ones that fit on the front but have done me proud ?
2004 Sapphire Black 3.0d SE
MODS
Intravee with KCA, Xennons, Folding Mirrors (enabled with Intravee), Sport Wheels 19's, DVD Headrests, updated SAT NAV, Voice Recognititon with TV in Motion enabled with Resler a

Monkeyman
Member
Member
Posts: 61
Joined: Wed Aug 18, 2010 8:48 am

Re: Congratulations to roofbox.co.uk

Post by Monkeyman » Tue Dec 21, 2010 2:43 pm

Yep only got two for the front wheels as BM said that I would only need to put them on the front.....

Will hopefully be trying them tonight and will report back......
Previous

E30 325i 2 door
E36 323i Coupe
Volvo T4........God knows why....but damm quick
E60 530d M Sport
E70 3.0sd SE Space Grey

Current

E70 3.0sd M Sport Carbon Black

User avatar
ITBarbie
Member
Member
Posts: 832
Joined: Tue Aug 03, 2010 1:28 pm
Location: Coulsdon. Surrey

Re: Congratulations to roofbox.co.uk

Post by ITBarbie » Tue Dec 21, 2010 2:55 pm

I couldnt beleive the difference. The only trouble is getting the buggers off. Try doing that with acrylic nails and a fur coat. When you do post the pics up :lol:
2004 Sapphire Black 3.0d SE
MODS
Intravee with KCA, Xennons, Folding Mirrors (enabled with Intravee), Sport Wheels 19's, DVD Headrests, updated SAT NAV, Voice Recognititon with TV in Motion enabled with Resler a

Monkeyman
Member
Member
Posts: 61
Joined: Wed Aug 18, 2010 8:48 am

Re: Congratulations to roofbox.co.uk

Post by Monkeyman » Tue Dec 21, 2010 3:29 pm

[quote=""ITBarbie""]I couldnt beleive the difference. The only trouble is getting the buggers off. Try doing that with acrylic nails and a fur coat. When you do post the pics up :lol:[/quote]

What of the acrylic nails and fur coat.........now I would be worried if you wanted to see pics of me dressed like that........ :rofl:
Previous

E30 325i 2 door
E36 323i Coupe
Volvo T4........God knows why....but damm quick
E60 530d M Sport
E70 3.0sd SE Space Grey

Current

E70 3.0sd M Sport Carbon Black

User avatar
pvr
Lifer
Lifer
Posts: 5254
Joined: Fri Jul 30, 2010 5:13 pm
Location: West Sussex

Re: Congratulations to roofbox.co.uk

Post by pvr » Tue Dec 21, 2010 3:49 pm

Sorry, as a mod I would have to prevent that picture coming on the site :rofl:
X5M F85,  Golf Clipper, Abarth 595 Competizioni, Jeep

911 50th anniversary -
Site & Forum Admin Team Member.

Monkeyman
Member
Member
Posts: 61
Joined: Wed Aug 18, 2010 8:48 am

Re: Congratulations to roofbox.co.uk

Post by Monkeyman » Wed Dec 22, 2010 8:43 am

[quote=""Monkeyman""]Yep only got two for the front wheels as BM said that I would only need to put them on the front.....

Will hopefully be trying them tonight and will report back......[/quote]

ALL I CAN SAY IS WHAT A DIFFERENCE.........will definitely recommended these to anyone who just needs them occasionally
Previous

E30 325i 2 door
E36 323i Coupe
Volvo T4........God knows why....but damm quick
E60 530d M Sport
E70 3.0sd SE Space Grey

Current

E70 3.0sd M Sport Carbon Black

Raj
Lifer
Lifer
Posts: 4512
Joined: Tue Sep 21, 2010 11:30 pm
Location: Midlands

Re: Congratulations to roofbox.co.uk

Post by Raj » Wed Dec 22, 2010 1:15 pm

It's always refreshing to see good customer service.
Image

User avatar
CondorX5
Snr Member
Snr Member
Posts: 1409
Joined: Sat Jul 31, 2010 8:45 pm

Re: Congratulations to roofbox.co.uk

Post by CondorX5 » Wed Dec 22, 2010 10:43 pm

Glad you had a good experience with roofbox......I ordered something showing as in stock when I was still on contract in Norfolk (one of those Thule bag systems that fit on the towball) and they were very diffident about it......rather ho-hum, don't have it, don'tknow when we'll have it etc etc. Difficult to get on the phone. Ordered it from Leisureshack instead and got it next day delivery.......

Maybe the recession has woken them up a little??? But it is nice when you get something delivered so smartly!
X5 2005 Le Mans Blue 4.8is
Fully loaded but Now semi-retired! 

X5 2012 Alpine White 40d MSport 21" style 215 black alloys, rear entertainment, media package, comfort seats and a load of other options.

Zod
Newbie
Newbie
Posts: 7
Joined: Thu Dec 30, 2010 7:25 pm

Re: Congratulations to roofbox.co.uk

Post by Zod » Thu Dec 30, 2010 7:52 pm

I found them very good. I bought a set of SpikesSpiders from them years ago for an M3 and they told me just what extensions I needed to make them fit my M5 and shipped them quickly when I told them I'd been useless and only woken up to the fact that I needed the extensions a few days before a ski trip.

Post Reply