Problems logging in
Posted: Sun Nov 11, 2018 7:34 am
We have recently migrated the forum to new software and some users are having trouble logging in despite using a password they know to be correct.
If you get a message saying your password is incorrect please use the "I forgot my password" link on the login page (or click HERE). This will email you a link you can use to reset your password.
As well as doing this is is advisable to also do the following:
- Remove bookmarks to the forum (you can save them again once deleted)
- Clear your browser cache (and cookies)
Apologies for the inconvenience, you should only have to do this once.
If you get a message saying your password is incorrect please use the "I forgot my password" link on the login page (or click HERE). This will email you a link you can use to reset your password.
As well as doing this is is advisable to also do the following:
- Remove bookmarks to the forum (you can save them again once deleted)
- Clear your browser cache (and cookies)
Apologies for the inconvenience, you should only have to do this once.