Tailgate Stuck/ Does not open

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Wellatori
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Tailgate Stuck/ Does not open

Thu Sep 26, 2019 4:59 pm

Hi All,

I have F25 X3 2014, recently it has developed a problem with Tailgate, so I am looking for guidance or a solution.

The tailgate has powered button to close it down, as you all know. Last night I pushed it to shut it down, after doing groceries, and while the gate was being closed down, my younger Son pushed the button again and the operation was intercepted, so I had to reopen the it and closed it.

Next day I tried to open the tailgate it didn’t; I tried too many time through key button, internal button and the back latch but couldn’t open it
When I push the button to open it, I can hear the noise of servo motor but the door does not get released from the locking mechanism.

Is it a mechanical failure? If yes is there any way to open the tailgate manually?

Or is it an electronic control failure, which needs resetting the error or replacing any instrument / sensor?

Regards
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marti
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Location: Norfolk
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Joined: Tue Jan 19, 2016 11:33 am

Re: Tailgate Stuck/ Does not open

Thu Sep 26, 2019 6:01 pm

Does it not have a key lock?
Wellatori
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Re: Tailgate Stuck/ Does not open

Thu Sep 26, 2019 8:27 pm

Not for the tailgate
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marti
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Re: Tailgate Stuck/ Does not open

Thu Sep 26, 2019 8:39 pm

Can you get to the battery by dropping the seats....try the magic reset...disconnect it for 20 minutes minimum...
Wellatori
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Re: Tailgate Stuck/ Does not open

Fri Sep 27, 2019 9:18 am

I don't know how to do that, is it under the driving seat?
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Alan Gunn
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Re: Tailgate Stuck/ Does not open

Fri Sep 27, 2019 12:34 pm

Wellatori wrote:
Fri Sep 27, 2019 9:18 am
I don't know how to do that, is it under the driving seat?
No it's under the boot floor right at the back of the car.
Google will show you how.
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StuBeeDoo
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Location: Gateshead, Tyneside
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Joined: Wed Aug 20, 2014 7:05 pm

Re: Tailgate Stuck/ Does not open

Sun Sep 29, 2019 3:27 pm

Wellatori wrote:
Thu Sep 26, 2019 4:59 pm
is there any way to open the tailgate manually?
Just checked in my owner's manual. It says..............
In the case of electrical defect, operate the unlocked tailgate manually, proceeding slowly and avoiding sudden movements.
and concludes.....
Contact a Service Centre

HTH
October 2012 build X3 30d SE, Bluewater.  Now with Webasto sunroof.   8)
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