Not joined yet? Register for free and enjoy features such as alerts, private messaging and viewing latest posts and topics.

E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Discuss your latest mods or ideas, and anything to do with the BMW X5 (E70).
User avatar
DavetheBlade
Newbie
Newbie
Posts: 30
Joined: Wed Sep 20, 2017 4:56 pm

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by DavetheBlade » Sat Mar 31, 2018 7:15 am

Thanks bubbabear, that sounds like a good plan, MOT not due till September but I will have a chat with my local service manager and see what the sp is.

User avatar
bubbabear
Member
Member
Posts: 178
Joined: Sat May 23, 2015 8:54 pm
Location: Wimbledon

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by bubbabear » Sat Mar 31, 2018 7:31 am

Because it is an official recall now as to a QE main dealers should take more notice of you. If you don’t like the response from one dealer try another one.
X5 xdrive30d sport 2012, past E39 530i sport touring , e46 330ci.

User avatar
DavetheBlade
Newbie
Newbie
Posts: 30
Joined: Wed Sep 20, 2017 4:56 pm

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by DavetheBlade » Sat Mar 31, 2018 9:23 am

I've got three within 15 miles so that's good. I hear what you're saying about escalation from QE to recall, only my VIN isn't covered by the VOSA list so I might be lucky or might have a little battle on my hands.
Thanks for the advice.

User avatar
bubbabear
Member
Member
Posts: 178
Joined: Sat May 23, 2015 8:54 pm
Location: Wimbledon

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by bubbabear » Sat Mar 31, 2018 12:35 pm

If anyone is in the West Country area then I can highly recommend Westerly BMW (Dorchester) who this morning fitted my car into their workshop with no notice, gave me a loan car with fuel in and completed the repair.

This would never happen at the Coopers BMW....
X5 xdrive30d sport 2012, past E39 530i sport touring , e46 330ci.

Groken
Newbie
Newbie
Posts: 27
Joined: Thu May 17, 2018 8:02 am

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by Groken » Thu May 17, 2018 8:14 am

Just a heads up, I've recently bought X5 40d and I phoned Wollaston bmw Northampton 3 times asking if there is anything outstanding for the car and Synter Leicester once and every time was told there's nothing outstanding. Lucky I own my own garage so after two weeks of owning it I had a chance to do a full service on it and I found grease on propshaft joint so I took a video of it and booked it in with Wollaston for vhc. Yesterday I went and asked them to check it while they doing vhc and they ended up replacing it but when the girl came to tell me what's been done and collect payment she said it was outstanding recall on my car for propshaft so they did it free of charge. She had no an as to why they didn't say anything when I phoned. So if you unsure book it for vhc don't relay on phone call.

Ducklakeview
Member
Member
Posts: 74
Joined: Wed Feb 01, 2017 9:41 am

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by Ducklakeview » Tue Jun 26, 2018 6:25 pm

Had a friend who is a senior tech @ Halliwell Jones look at mine the day I bought it, he said it wasn't as bad as some, but he'd make sure it was replaced as he'll do it when it goes in.. Rang and booked it in, earliest date was 9th July.. Had a customer in yesterday with his E70 40d, and I mentioned it too him. He was unaware as only bought it last week.. Rang same Halliwell Jones as me, and earliest they can do is mid Sept  :'( They must have booked some jobs in over the last two weeks!

Mike
2012 X5 40d - Loving it..
Z4 3.0 - With LOTS of mods  ::)
#TheZedShed

Online
User avatar
X5Sport
Global Moderator
Global Moderator
Posts: 18520
Joined: Fri Sep 03, 2010 4:09 pm
Location: Planet X6......

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by X5Sport » Tue Jun 26, 2018 7:00 pm

There’s a shortage of the parts due to demand.  Must be a lot that have gone bad then!
:ant: Never anthropomorphise computers. They hate that.

dgm
Member
Member
Posts: 201
Joined: Sun Jan 29, 2012 8:02 pm
Location: Glasgow

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by dgm » Tue Jun 26, 2018 7:10 pm

[quote="X5Sport"]
There’s a shortage of the parts due to demand.  Must be a lot that have gone bad then!
[/quote]

If anyone is too anxious to wait until BMW can get the replacement part, here’s the one I bought from the States.  £60 now, I paid £110 back in December.  Delivery and import charge was very reasonable too.

https://www.ebay.co.uk/itm/BMW-OEM-11-1 ... 1438.l2649
2011 E70 X5 40d

Gone - 05 E53 X5 Exclusive Edition, Carbon Black, Ecru leather, Intravee, Alpine TUA-T100DAB

Groken
Newbie
Newbie
Posts: 27
Joined: Thu May 17, 2018 8:02 am

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by Groken » Tue Jun 26, 2018 7:35 pm

Is that complete propshaft or just uj in that listing?

dgm
Member
Member
Posts: 201
Joined: Sun Jan 29, 2012 8:02 pm
Location: Glasgow

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by dgm » Tue Jun 26, 2018 7:36 pm

It only comes as one part, complete propshaft.
2011 E70 X5 40d

Gone - 05 E53 X5 Exclusive Edition, Carbon Black, Ecru leather, Intravee, Alpine TUA-T100DAB

Mob17
Newbie
Newbie
Posts: 8
Joined: Wed Jun 20, 2018 11:22 pm

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by Mob17 » Tue Jul 17, 2018 6:49 pm

[quote="Groken"]
Just a heads up, I've recently bought X5 40d and I phoned Wollaston bmw Northampton 3 times asking if there is anything outstanding for the car and Synter Leicester once and every time was told there's nothing outstanding. Lucky I own my own garage so after two weeks of owning it I had a chance to do a full service on it and I found grease on propshaft joint so I took a video of it and booked it in with Wollaston for vhc. Yesterday I went and asked them to check it while they doing vhc and they ended up replacing it but when the girl came to tell me what's been done and collect payment she said it was outstanding recall on my car for propshaft so they did it free of charge. She had no an as to why they didn't say anything when I phoned. So if you unsure book it for vhc don't relay on phone call.
[/quote]

I called Wollaston Northampton and they told me there is 1 outstanding recall (prop shaft). Booked in for early August.

Ducklakeview
Member
Member
Posts: 74
Joined: Wed Feb 01, 2017 9:41 am

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by Ducklakeview » Mon Aug 13, 2018 2:21 pm

Mine went in a few weeks ago, managed to get BOTH porps replaced as the senior tech doing the work made a call to BMW HO... Does help that he's a good friend :)

Mike
2012 X5 40d - Loving it..
Z4 3.0 - With LOTS of mods  ::)
#TheZedShed

x5er2018
Newbie
Newbie
Posts: 4
Joined: Tue Sep 25, 2018 6:13 pm

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by x5er2018 » Tue Sep 25, 2018 6:38 pm

Hi All, Im new to this forum and would any advice that someone could offer.

I have an August 2010 E70 X5 40d 82,000 Miles on the clock 2 owners


On Friday the Front prop shaft had broken and smashed a hole in the Sump! I had a major oil leak and it was an absolute disaster, it happened when pulling away at a set of traffic lights, I have only owned the car for 1 month and carried out 2000 miles!!  :( I had to be Recovered Home

The car has a Full BMW Service history and last health check at 79,800 Miles by a BMW Dealer in the North of England.

Here is some back ground on the vehicle. it has full BMW service history from 2012 to 2018 all Documented with BMW last visual health check in 2018 at 79,800 miles - the mileage has just landed on 82,300 when it broke down with the issue. The car had the BMW Recall Checks carried out in 2014 and no Faults were found with the prop shaft it was deemed to be ok by the technician and not to be replaced!

Would anyone have an idea in wether BMW UK would foot the Bill for this or possibly help me out it requires a New Sump New Drive Prop and Im sure a few other things to put it right!? I'm without the car and really need to get from A to B but the earliest BMW can look at the vehicle is 2 weeks Time!!

If any one can help on wether it would be an eligible Good will claim It would be great to know.

Thanks for your Help!

Horizon
Snr Member
Snr Member
Posts: 2599
Joined: Sun Jun 10, 2012 7:34 pm
Location: Bury Lancashire

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by Horizon » Tue Sep 25, 2018 7:42 pm

I don't know this for sure, but I would imagine that if it was on the list for the so called Saferty check it must have had one of the suspect propshafts on from new.
I would have thought it would have then meant it was on the recall list to be changed a few months ago.
Probably the letter went to the last owner or dealer who had the car on a forecourt by then and it's been ignored
I would contact BMW UK and see if your VIN is on the recall list.
This is a documented fault and a recall, so that will help your case, but if owners ignore the recall BMW might be able to wiggle out of secondary damage claims
Good Luck, hope you get a happy outcome
2011 Kia Sorento KX3  2.2D 60 Plate Auto in black ( mine )
BMW E83 X3.  3.0d M Sport, 2008 in black ( now gone )
BMW E93 330i Convertible  Msport  2007.  ( Now sold )
VW Golf 2.0 TDI 140 GT 2010 ( now sold )
Now Sold 55 plate, X5, 3.0 D Sport. Silv

x5er2018
Newbie
Newbie
Posts: 4
Joined: Tue Sep 25, 2018 6:13 pm

Re: E70 quality enhancement front driveshaft ‘recall’ 2012-2014

Post by x5er2018 » Tue Sep 25, 2018 9:26 pm

Horizon,

Thanks for the message.

Well I should of been more specific, the car had a safety Recall notice regarding the front prop shaft in 2014 and the owner at that time did take the vehicle to BMW in which he had the vehicle checked over, their outcome was that the shaft did not need to be replaced and so no work was carried out!! This is where I'm thinking what responsibility do BMW hold if any? I have spoken to customer service and didn't find the answers I was Looking for really. The car has such a comprehensive BMW main dealer history I would like to think that they would accept the fact it could of been replaced when it was Inspected in 2014 by their technician. I never understood that if their is a potential risk on these vehicles why would they not just replace every car that was considered a Risk to this fault happening.

Post Reply